|Country||Priority Mail||DHL Express|
|UK||1-2 Days||1 Day|
|EU||2-3 Days||1 Day|
|US, CA||4-6 Days||1 Day|
|AU, NZ||6-9 days||4 Day|
Please note that we can emboss only uppercase letters and the following characters: . , - &
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A very soft and nice looking collar and lead but overall not fit for purpose in my opinion as the leather is not robust enough. We purchased the avocado green lead and leash and if my dog is swimming (particularly if in sea water) the colour leaks out and stains her white collar hair; the leather does not seem to be pre-stretched so the 'D' buckle now rotates around its fixing which will weaken it; perhaps related, the neck size adjustment buckle does not seem to stay put, does not seem to be able to keep the collar at a fixed size if my dog pulls, it slides over a period of a day or so to extend the collar size, which can lead to the dog slipping out of the collar and in turn a safety issue - maybe this is because the collar has been submerged in water but I suspect it's more to do with the type of leather chosen for the collar, more soft and aesthetic than durable / fit for the job. I mentioned this to Ryan London and they eventually replied that I had voided the warranty as within the FAQ section it's stated that the product should not be submerged in water; they went on to infer that this should be common knowledge for leather products. That said, it's a beautiful product and a great collar and lead if your dog does not pull at all and if the collar will not get wet at all.
COVID-19 Update: On-line store fully operational!
We are a small artisanal leather goods maker based in London, established by Ryan in 2013.
Most of the products are made on-site and all the orders are fulfilled from the shop.
We are located in the heart of Greenwich. The shop is now converted to our studio, where we are posting the orders from and open for Click and Collect only through the lockdown.